Installing the ManyWho Email service

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Your ManyWho tenant comes with the ManyWho Email service already installed. However, if you want to use the service in a subtenant, the service needs to be manually added.

The fastest and easiest way to accomplish this, is to create a flow in the tenant, import the database service, import the flow to the subtenant, and update the service once it is imported.

Let’s look at the steps:

  1. Click LOG IN to login to the ManyWho Drawing Tool.
  2. Create a new flow called ManyWho Email Service using the ManyWho Identity service.
  3. Click Shared Elements.

    This lists the shared elements in the tenant.
  4. Click Services.

    This lists all the services used by the flow. For this particular flow, we have the ManyWho Identity service only.
  5. Click Import Existing.

    This lists all the services available in the tenant.
  6. Click the Import button next to ManyWho Email.

    This imports the ManyWho Email service to the flow.
  7. Click Close.
  8. Click the Home tab.
  9. Click Import/Export.
  10. Select the ManyWho Email Service flow, from the flows listed in the Export section.
  11. Click Download.

    This downloads the JSON file of the flow. Save the file.
  12. Change the tenant to the subtenant where you want to install the Email service.
  13. We are going to be importing the flow in the subtenant now. Click Import/Export.
  14. Click Import and upload the JSON of the flow. This imports the flow to the subtenant, and you can see it in the list of flows.
  15. Click Services. You can see the ManyWho Email service in the list.
  16. Click the pencil icon next to the ManyWho Email service.
  17. The Username and the Password fields are auto-populated. We do not need authentication for the email service. Delete the username and password.
  18. Click Update Service. This updates the service to include all the types associated with it. If we do not update the service, only the types associated with the service in the flow that we imported are available in the tenant.


Check out the ManyWho glossary for a definition of terms and key concepts that appear in the ManyWho website, Drawing Tool, technical documentation, blogs, and marketing communications.

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